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Global ECommerce Book

Global eCommerce Book

Our Global eCommerce Book examines the top 10 eCommerce markets around the world, compiling information on key demographic features, mobile commerce, major shopping days, industry…

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7 Things To Know About B2B Commerce

7 Things to Know about B2B eCommerce

B2B eCommerce continues to be a hot industry topic, but what are some of the key 2016 B2B eCommerce trends both established and emerging B2B…

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Cross-Border ECommerce Whitepaper

Cross-Border eCommerce – The Global Trend That’s Here to Stay

Our cross-border eCommerce whitepaper concentrates on the current and future growth of the cross-border retail industry, a trend that’s been gaining exceptional momentum in the…

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B2B ECommerce Whitepaper

B2B eCommerce Whitepaper – The Trillion Dollar Industry

Our B2B eCommerce whitepaper focuses on the current state of B2B eCommerce and how this trillion dollar industry is evolving and continues to innovate at…

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16 Tips Whitepaper

Whitepaper: 16 Tips To Be Ready For Record eCommerce Sales

Viral trends can emerge in the blink of an eye and site traffic can increase exponentially in mere minutes. In this whitepaper, created in collaboration with hosting…

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Luxury ECommerce

Consumers Driving Luxury eCommerce Trends

In years past, word of mouth and possibly a sprinkle of familial tradition were critical to product discovery. However, with the changes of time and…

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Millennials And Online Shopping

Current Trends Among Millennials and Online Shopping

Born to a unique world of quickly-evolving technology, millennials (characterized as those aged 18 to 34, according to Social Lens Research) have defined a new…

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Gender And ECommerce

11 Things to Know About Gender and eCommerce

Gender and online shopping have a unique relationship - a few years ago we discussed the differences between gender and eCommerce and found some pretty…

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Evolution Of Commerce

Infosheet: The Evolution of Commerce Through Consumer Behavior

Our new infosheet discusses "The Evolution of Commerce Through Consumer Behavior" and how consumer behavior continues to have a strong impact on the entire retail…

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Multi-channel Loyalty Programs

Creating and Optimizing Multi-Channel Loyalty Programs

Retail brands are always looking for ways to increase sales and retain customers. Long before the start of digital commerce, brands offered loyalty programs –…

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Paying Using Apple Watch

5 Things to Know About Digital Payments

Fewer industries have evolved more over the past few years than the digital payment industry. From security chips in payment cards crossing the Atlantic and…

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2015 ECommerce Trends

10 Specific 2015 eCommerce Trends to Watch For

The holiday season, successful for many online retailers, is now in the rear-view mirror. With 2015 officially under way, what should online retailers be on…

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Canada ECommerce Growth

11 Things to Know About Canada eCommerce Growth

As the northern neighbors of the United States, online retail opportunities in Canada present a unique appeal to an array of different brands. Given some…

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Alibaba

15 Things to Know About Alibaba and Its Global eCommerce Impact

The name Alibaba may not be a household name in the U.S. and Europe, but the Asian eCommerce giant is one of the largest global…

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ECommerce Conversion Rates

7 Tips to Increase eCommerce Conversion Rates

Online retailers are always looking for new and innovative ways to increase their conversion rates. From initiatives such as social log-in to responsive design, changing…

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Age And Online Retail

The Relationship between Online Retail and Age

A key component of a successful online retail business is understanding consumer behavior. One of the key distinguishers of consumer behavior is age – not…

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Omni-Channel Trends 2014

10 Omni-Channel Trends in 2014

Omni-channel commerce, or uniting online and traditional brick-and-mortar channels and operations, finally became a reality for some retailers in 2013. Many retailers who currently do…

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Payment And Account Security

Understanding Payment and Account Security to Avoid Online Shopping Fraud

Security can be one of those things we don’t really think about until something bad happens. Recently in the retail industry, there have been several…

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Chinese Cyber Monday Hero Image

Understanding Singles Day Sales – The Chinese Cyber Monday

While Cyber Monday continues to be the biggest online shopping day in the United States, a new online shopping day has emerged in China that has…

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ECommerce Subscription

Understanding eCommerce Subscription Services

Ordering online can be a time consuming process – your payment information may not be saved, you may have forgotten what products you previously ordered,…

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Omni-Channel Commerce

Tactics for Success in Omni-Channel Commerce

Omni-channel commerce links together the physical and digital lives of brands. More and more, consumers are expecting to shop not only when they want but…

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Marketplace Fairness Act

Understanding the Marketplace Fairness Act

In the past, we have documented online sales tax in the United States and the three tax Acts which were currently in the Senate, one…

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Customer Ratings

Customer Ratings and Reviews – Benefit or Burden?

Historically, consumers have always talked to their friends and family about products and services. Does the baker around the corner have good bread? How do…

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ECommerce And Gender

Understanding Gender and eCommerce

Men and women have shopped differently for generations, well before the first eCommerce store launched. While it’s easy to translate the differences in retail settings,…

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PFS Blog

Tactics to Stop & Prevent Cart Abandonment

Getting consumers to visit an eCommerce site is a task within itself – retailers spend thousands on e-mail marketing, SEM campaigns, and display advertising in…

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PFS Blog

Incorporating Augmented Reality into eCommerce Strategies

When making purchasing decisions at a retail location we often pick up the packaging of the item we’re interested in and examine it closely, looking…

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PFS Blog

Transitioning Brick and Mortar Concepts to eCommerce

With the release of the 2011 Internet Retailer Top 500 last week there certainly appears to be a buzz surrounding the eCommerce industry and the…

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PFS Blog

Using Online Content to Strengthen eCommerce

With the launch of the new kate spade new york site, many media outlets are focusing on the “Shop or Play” design of the site,…

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PFS Blog

Customer Care in the Smart Phone Era

In an era of tweets and text messages, real-time communication has changed the way people interact with one another. But does this mean retailers should…

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PFS Blog

Re-marketing in eCommerce

Advertisers and marketers are always looking for new ways to get their products in front of their audience and in 2010 a new marketing tactic…

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PFS Blog

The Always On Culture of PFS

Earlier this year, we were recognized with the 2009 Technology Supplier of the Year award from one of our longest standing clients, Riverbed. This award…

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PFS Blog

The Evolution and Success of Proactive Live Chat

Although live chat is certainly not a new service offered by eCommerce solution providers, most people often think of what is called “reactive” live chat,…

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PFS Blog

The LEGO Story and PFS

LEGO® brand products are beloved by millions of children all over the world. As the world’s 6th largest toy manufacturer, LEGO Group sells their products…

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