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  Cyber Monday 2012 has come and gone. So how did the biggest online shopping day of the year compare to years past? Let’s find…

Cyber Monday 2011 was one of the most successful days in the history of the online retail industry. Sales reached $1.25 billion, a new single…

Technology simply never ceases to change. Our gadgets continue to get smaller, faster, lighter, smarter, and better. One of the most innovative changes in recent…

Search engines continue to be a critical part of any eCommerce strategy. While social media may have taken some of the thunder away from search…

Twenty years ago giving a gift to a friend or family member thousands of miles away wasn't easy. Often the process involved physically buying a gift, packing…

Last week, Apple took the technology world by storm once again with the unveiling of its iPhone 5. As we’ve come to expect from major…

Here is our latest mobile commerce infographic on the state of the mobile commerce industry, featuring facts and statistics on smartphones, tablets, and international usage…

The online sales tax situation in the United States is a big concern for online retailers and can be a difficult topic to understand. A…

Historically, consumers have always talked to their friends and family about products and services. Does the baker around the corner have good bread? How do…

Men and women have shopped differently for generations, well before the first eCommerce store launched. While it’s easy to translate the differences in retail settings,…

Just four years ago flash sales were the “next big thing” and stormed onto the eCommerce scene during a sluggish economy. Consumers were looking to…

Experts in eCommerce have never expected more from their web analytics than they do today. The analytics industry has evolved from merely tracking site visitors…

The state of eCommerce in Canada is unlike many other places in the world. The adoption rate of new technology in Canada is among the…

In case you haven’t heard of Pinterest, it’s an image (and now some video) sharing social network where users can “Pin” their favorite images on…

Getting consumers to visit an eCommerce site is a task within itself – retailers spend thousands on e-mail marketing, SEM campaigns, and display advertising in…

The way consumers pay for products online is changing to keep pace with the ever-evolving online shopping experience. Concepts such as the eCheck never caught…

Take a moment and think back to just 10 years ago – mobile commerce didn’t even exist. Five years ago a tablet was something most…

China and Brazil are both the “superpowers” of their respective continents and are often looked to by surrounding countries as a stabilizing force and an…

Here is our eCommerce infographic features statistics that recaps the top stories and events of 2011. Some of the major trends include a huge boom…

With the biggest online shopping day of the year finally over, how did Cyber Monday 2011 stack up against years past and other major online…

With Cyber Monday only one week away the widely-anticipated 2011 Holiday Survival Kit was recently released by the National Retail Foundation. The kit outlines some…

It’s surprising how fast time flies as Cyber Monday is only a month away and 2012 is right around the corner! With yet another holiday…

--- A woman using a “virtual fitting room” on an eCommerce site --- When making purchasing decisions at a retail location we often pick up…

Indian Prime Minister Manmohan Singh with Russian President Dmitry Medvedev The world is constantly changing. With the evolution of the internet and the ability to…

It seems as if these little black and white squares are starting to pop-up everywhere including in magazines, on billboards, and featured at tradeshow booths.…

It wasn’t long ago when sitting down to watch TV was actually an easy task. There weren’t satellite dishes and hundreds of channels, let alone…

As the eCommerce market in the United States continues to flourish, many retailers are expanding their eCommerce presence to different geographies not only out of…

Internet marketing has changed and it’s not looking back. While the term “Search Engine Marketing” (SEM) may be broad, there’s no denying catering to search…

As we mentioned in our eCommerce Year in Review blog post at the beginning of the year, the iPad was the tech darling of 2010…

In the world of eCommerce everyone has an opinion on what works, what doesn’t work, and what the next big thing will be. From retailers…

With the release of the 2011 Internet Retailer Top 500 last week there certainly appears to be a buzz surrounding the eCommerce industry and the…

Not too long ago we had a blog post on the topic of Customer Care in the Smart Phone Era with some good insights from…

The 2011 Demandware XChange conference was hosted by Demandware late last month in the Boston, MA area. With over 300 attendees including Demandware clients, partners, and…

With the launch of the new kate spade new york site, many media outlets are focusing on the “Shop or Play” design of the site,…

SXSW, or South by Southwest, isn’t just about music anymore. Along with a film portion of the event there is also an interactive tradeshow, South…

In an era of tweets and text messages, real-time communication has changed the way people interact with one another. But does this mean retailers should…

With their latest ads appearing during the Super Bowl, it’s obvious that daily deal site Groupon is doing something right. It’s not exactly every day…

With the evolution of the smart phone, optimizing your eCommerce site for mobile devices just makes sense. Did you know that an estimated 73.3 million…

Advertisers and marketers are always looking for new ways to get their products in front of their audience and in 2010 a new marketing tactic…

As 2010 comes to an end, let’s review what happened last year in the world of eCommerce… 2010 was a memorable year for the eCommerce…

One of the things 2010 will be remembered for within the eCommerce industry is being the year of the “flash sale” site. With the majority…

So Cyber Monday has come to an end and in the days after the results are starting to roll in… here’s a quick summary of…

Since the true beginning of “Black Friday” in the 90’s and the widespread success of the event in the 2000’s, it’s no secret that post-Thanksgiving…

In a recent study of online retailers by Shop.org it was noted that 72.5% of respondents stated they have invested in the company’s Facebook page…

Last week the 2010 Shop.org Annual Summit took place at the Gaylord Hotel and Resort in Grapevine Texas. With over 3,000 attendees at the show…

Communications in general have come such a long way over the past 50 years that it may have been difficult for even the most radical…

Our European office, located in Liège, Belgium offers some unique solutions which enhance the service offerings of PFSweb. Founded in 1999 and named PFSweb Europe,…

Earlier this year, we were recognized with the 2009 Technology Supplier of the Year award from one of our longest standing clients, Riverbed. This award…

Although live chat is certainly not a new service offered by eCommerce solution providers, most people often think of what is called “reactive” live chat,…