PFS BLOG
Beyond the ‘Buy Now’ button: How brands can prepare for social commerce success
In today’s increasingly digital world, consumer expectations are growing. Technological and social advances have transformed the way customers interact with…
Pop-Ups: Temporary Retail is Here to Stay
From pop-up stores to pop-up distribution centers, temporary retail operations are taking modern retail by a storm and quickly becoming…
Sustainable eCommerce Packaging Saves You Money
eCommerce Packaging Needs Work eCommerce return shipments in the U.S. totaled $32 billion during the 2018 holiday season. An estimated…
PFS Peak 2018 – A Success Story!
So here we are, smack-dab in the middle of the holiday season! Holiday shipping deadlines are getting closer and closer…
The New High Street
This August, Debenhams announced its biggest loss in its 240-year history, £491.5 million. The iconic UK department store has since…
Is Halloween the Real Start of the Holiday Season?
Over the weekend (and over the next couple days for some procrastinators) consumers have been rushing to buy last minute…
FedEx Implements Holiday Peak Schedule
While we may not be ready to admit it, the 2018 holiday season is nearly upon us. Most businesses have…
GDPR: Time to Refresh Your B2B Marketing
Disclaimer: This post is not legal advice, this is for discussion purposes only. This is PFS's interpretation of the current…
Online Sales Tax: What to do Now About the Wayfair Decision
Has the Wayfair decision left you scratching your head? You’re not alone. Earlier this summer, the U.S. Supreme Court’s landmark…
A New Chapter for Independent Bookstores
Back in January of 2017 the LA Times ran an article titled, “Bad news for the Strand? Amazon is opening…
Omni-channel OMS – A Requirement for Consumer Satisfaction
Omni-channel fulfillment has become a consumer expectation. Gone are the days when buying online and picking up in-store was an…
Fulfillment Technologies Changing the Game
Fulfillment Technologies & Innovations Changing the Game With US eCommerce sales expected to reach $713 billion by 2022 (over $500…
What is Reverse Logistics & Why is it Important?
As described by the Reverse Logistics Association (yes, it’s a big deal), “reverse logistics” refers to all activity associated with…
CYBER WEEK 2017: MORE AND MERRIER
Hear that jingle? It’s not a holiday song. In fact, it’s more like “cha-ching” -- the sound of record Cyber…
3 Email Marketing Tips to Sleigh Your Holiday Reach
It’s go-time, retailers. With temperatures dropping, prices decline, too – and shoppers have to be in the know to take…
Operations Strategy: A Recipe for Fulfillment Success
It’s the same recipe for operations strategy success that we keep hearing about in the eCommerce world. Customers click and…
TOP 5 LIST: LAST-MINUTE HOLIDAY SEO CHECK
The holidays are all about lists, right? If you’re a retailer, you’ve probably completed everything on your holiday readiness list…
SHOPPING HABITS: WHAT’S AGE GOT TO DO WITH IT?
We posted a whitepaper earlier this year that studied four different age groups and their shopping habits. Each generation displays…
4 FACTORS MAXIMIZING BACK-TO-SCHOOL AND BACK-TO-CAMPUS SALES
I’ll say it – I was a nerd. The feeling of a new, fat pack of PaperMate colored pens lined…
GETTING READY FOR THE RIDE: PEAK SEASON READINESS (INFOGRAPHIC)
You can’t start preparing for the holidays or peak season sales too soon – but you can begin, too late.…
INFOGRAPHIC: CHATBOTS ARE HERE TO STAY
With human-like features and a wait-free route to customer service, chatbots create dependable brand relationships with their audience. In our…
THINKING OUT OF THE BOX: THE ALLURE AND MAGIC OF SUBSCRIPTION BOXES
Who doesn’t like arriving home and seeing a package at the front door? Even if it’s something you ordered and…
AGE MATTERS: HOW GENERATION INFLUENCES SPENDING HABITS AND SALES
Globally, retail sales will top $27 trillion by 2020, with over $4 trillion attributed to eCommerce. In the US, sales…
SEE’S CANDIES WINS THE BEST SHOPPING WEBSITE WEBBY AWARD
The 21st annual Webby Award winners have been announced! With the worldwide internet currently boasting close to 1.2 billion websites,…
GLOBAL EXPANSION WHITEPAPER: A GUIDE TO INTERNATIONAL eCOMMERCE GROWTH
Global expansion into new markets provides huge potential for business growth in eCommerce. Many retailers are drawn to the prospect…
SKY’S THE LIMIT: U.S., ECOMMERCE SALES CONTINUE TO CLIMB (INFOGRAPHIC)
As more stores close their doors, eCommerce sales in the U.S., continue to rise. In fact, according to eMarketer, online…
RECENT ECOMMERCE TRENDS AND TECHNOLOGIES: WHAT YOU NEED TO KNOW … (AND ACT ON)
What do headless commerce and cloud computing have in common? They are among recent eCommerce trends that are changing the…
Chatbots and Conversational Commerce
In the ‘50s, it was a far-out technology confined in a humming laboratory room filled wall-to-wall with a first-generation computer.…
BLOCKCHAIN TECHNOLOGY: SO WHAT’S THE BIG DEAL? (AND IT REALLY IS A BIG DEAL.)
Blockchain. It’s being called the next generation of the Internet – a technology that will have far-reaching effects across societies,…
eCommerce Technology: The Expert’s Guide to Replatforming
With the quickly evolving world of digital shopping, customers have been demanding more robust, engaging shopping experiences, forcing many retailers…
eCommerce Trends in 2016: A Year in Review
This has been a whirlwind year packed with events and digital shifts felt worldwide by everyone, especially retailers. New technologies…
Cyber Monday and Cyber Five 2016 Holiday Infographic
This year’s holiday shopping season is one for the record books with Cyber Monday consumer spending hitting $3.45 billion –…
Seasonal Jobs: Hiring to Deliver a Best-in-Class Experience
The word is out: The 2016 holiday season is setting up for growth in online sales and seasonal jobs. As…
2016 Online Holiday Shopping Projections
It’s that wonderful time of year again, retailers! With the holiday shopping season right around the corner, we’ve compiled key…
Tricks and Treats for Growing eCommerce Halloween Sales
It’s not too late to get in on fright night’s record popularity and drive eCommerce Halloween sales. Halloween is all…
Digital Video Trends Shape the Future: Monetization and Growing Opportunities
It takes a lot less brain power to watch a short video than to read a written post on the…
5 Tips to Get Your Online Business Ready for the Holiday Season [Infographic]
As leaves turn crimson to copper and temperatures begin to drop, retailers are gearing up for holiday 2016. With Black Friday,…
eCommerce Personalization: Strengthen your Strategy
We’ve all heard it—it’s the age of the consumer. Shoppers want an effortless experience when clicking and flipping through sites,…
B2B Marketing Strategies: 4 Tips and Trends
We’ve all heard it: B2C sets the standard for B2B when creating a consumer-oriented experience. The same (or similar) strategies…
Buying Groceries Online: 4 Major Markets Around the World
With crying children painstakingly pulling their parents towards candy shelves, swerving crowds of shopping carts, and seemingly endless aisles hiding…
Back-to-School Shopping and eCommerce 2016
The long days of dusty summer baseball scrimmages and pavement football games are winding to a close as the later…
Self-Driving Vehicles: Will They Affect eCommerce?
Reduced fuel consumption, faster driving speeds, safer roads, and fewer costs; these are just some of the possible benefits attained…
Brexit Vote: Potential eCommerce Market Ramifications
Thursday, June 23rd, the world watched, buzzing while more than 33 million U.K. citizens submitted their Brexit votes. The result,…
Global eCommerce Book
Our Global eCommerce Book examines the top 10 eCommerce markets around the world, compiling information on key demographic features, mobile…
2016 Australia eCommerce Market
The 2016 Australia eCommerce Market is home to the second largest online population in the Asia-Pacific region. With a stable…
2016 Brazil eCommerce Market
The 2016 Brazil eCommerce Market is the largest in Latin America, featuring an expanding middle class and digital ecosystem. The market…
2016 Canada eCommerce Market
The 2016 Canada eCommerce Market features a sophisticated economy and a growing eCommerce industry, expected to total nearly $40 billion…
2016 South Korea eCommerce Market
The 2016 South Korea eCommerce Market totaled nearly $38 billion last year and is expected to surpass $50 billion by…
4 Emerging eCommerce Technology Innovations
As eCommerce technology continually evolves, customer experience is becoming increasingly essential to the conversion of sales. Some retailers are currently…
2016 France eCommerce Market
The 2016 France eCommerce market totaled over $42 billion last year and is projected to surpass $53 billion by 2018.…