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Bringing the brand forward.

EXPLORE OUR SERVICES

PFS equips eCommerce brands and retailers to delight customers by bringing their unique brand ethos to life throughout the order fulfillment process. This extends beyond the fulfillment center though. Our fully integrated services and technologies support seamless eCommerce operations across the entire post-purchase experience.

PFS Order Fulfillment

Order Fulfillment

Customized eCommerce fulfillment using automated pick-pack-ship processes that maximize efficiency, accuracy and quality control across all of our global locations – over 2.2 million square feet of distribution space.

PFS Customer Care

Customer Service

Scalable  customer care that operates as an indistinguishable extension of your brand with a proprietary CRM tool that guides each agent interaction to ensure highly responsive and personalized support.

PFS Payment & Fraud

Payment & Fraud

Seamless payment processing and fraud management services that strikes the right balance between risk and quality service through business rules set according to industry standards and your priorities.

PFS Order Management

Order Management

Reliable and scalable order management functionality that seamlessly integrates with our Payment & Fraud services to offer a comprehensive order-to-cash platform complete with real-time reporting, merchant of record services and more.

PFS Shipping

Peak Support

PFS is committed to providing reliable performance at any volume. From staff augmentation for customer service to multi-node fulfillment solutions and more, we ensure scalability and business continuity across all services.

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