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eCommerce Fulfillment Services for Apparel Brands.

Apparel Fulfillment Services

Delivering beautiful moments that inspire loyalty.

Why do premier apparel brands choose PFS as their eCommerce fulfillment partner?

Your brand looks its best with PFS.

By working with us, leading fashion and apparel brands are equipped to meet customer demand on an international scale. We offer technology-driven solutions, proven processes and expert knowledge that your brand can depend on to deliver accurate, brand-enhancing customer experiences.

When it comes to apparel, PFS supports all your requirements, including custom storage solutions such as garment-on-hanger (GOH), cleaning, refurbishment, gifting and pack-out for all types and ranges. Added to this are our unique value-added services such as personalized engraving and embroidery. We customize our solutions in accordance with brand priorities to ensure a consistent feel and messaging across channels.

At PFS, we provide customized storage solutions, multiple inventory turns and a robust but flexible returns program – however you wish your business to operate, our flexible solution can support your requirements. Whether apparel is your primary product line or a small part of your business, we offer the expertise to ensure proper handling and care for your products.

Supporting International Apparel Brands

PFS Client - Champion

A better online experience

In response to growing demand, Champion sought a better online experience for their customers. To do this, they needed to streamline eCommerce fulfillment operations in the EU as well as implement in-country fulfillment in the UK in the aftermath of Brexit.

In response, PFS designed and implemented a multi-node fulfillment operation for Champion out of our Liège and UK-based distribution centers where we support environmentally conscious pack-out operations for the brand. Additionally, our heavily branded customer service operation goes beyond simple “where is my order?” support to assist customers on style choices, size, fit and more.

For 25+ years, PFS has served the apparel industry, prioritizing each brand’s identity with every customer interaction.

Elite apparel fulfillment with PFS

Serving your customers in style, PFS offers a wide range of value-added services (VAS), including product personalization, kitting, elaborate packaging and gift wrap, sustainable materials, and gift wrapping.

For eCommerce fulfillment that is tailored to the apparel industry and exceeds customer expectations, brands turn to PFS.

PFS apparel fulfillment solutions support:

  • Product security: From secure facilities to restricted access areas for high-value brands.
  • High tech inventory control: To ensure all products are stored securely and accurately tracked for loss prevention.
  • High-touch customer service: For accurate brand representation across channels (email, chat and voice), reiterating each brand’s identity and values throughout.
  • Scalability to any volume: Technology driven picking, system controls, and built-in quality assurance minimize training for quick scalability, high productivity, and accuracy no matter the volume.
  • Sustainability: High-end, customizable brand packaging, with a variety of sustainable options.
  • Transparency and flexible control: Full visibility into your solution and your own hands-on proactive solution team empower you to manage fulfillment in real time.
PFS Order Fulfillment
PFS Customer Care
PFS Order Management
PFS Payment & Fraud

At PFS, our services expand beyond the distribution center to include the full suite of post-click operational requirements. This includes customer service, order management, fraud prevention and payment processing solutions that have been proven time and again throughout our 25+ years supporting brands online. With a focus on your brand across every touchpoint, we keep your individual standards front and center through every step of the post-purchase customer journey.

What is a 3PL fashion fulfillment provider?

A fashion fulfillment provider takes on the logistics of your fashion and apparel brand. They become responsible for all aspects of the post-click process, from storing and tracking inventory to managing transportation and handling returns. Alongside the physical logistics, apparel 3PL companies can also fully embrace your brand identity, and work to create custom packaging, along with many other value-added services that may be useful to your brand.

Why use a fashion fulfillment provider?

Utilizing third-party fashion fulfillment services can simplify the process of shipping orders and minimize the likelihood of mistakes. An excellent fulfillment provider can aid in expanding your business by offering rapid scalability in support of demand spikes and enhancing customer satisfaction.

Do you handle returns and exchanges?

Yes, PFS supports fashion and apparel returns processing, including product inspection, refurbishment, and packaging based on your brand guidelines. We use client-defined return codes for detailed reporting and integrate with client and carrier systems for enhanced inventory visibility. Returned items can either be returned to stock or managed according to your guidelines.

How do you handle international shipping for fashion fulfillment?

For international shipping we work with trusted partners, to provide seamless cross-border shopping experiences to customers worldwide with no hidden fees upon delivery. Our multi-node fashion and apparel fulfillment solution offers fast delivery internationally, with the same care as domestic orders.

PFS is the premier eCommerce order fulfillment provider for apparel brands selling DTC and B2B online

Contact us to find out how we can support your apparel brand.

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