RetailConnect Store Fulfillment
RetailConnect℠ is a cloud-based omnichannel solution that automates eCommerce fulfillment operations within your brick-and-mortar locations, without interrupting ongoing store operations.
In this new era of online shopping, brands and retailers are rethinking the function and structure of traditional stores. In reality, these stores play an increasingly important role in creating a truly seamless omnichannel operation and differentiating the brand experience from that of major marketplaces.
- Are peak eCommerce volumes disrupting store operations?
- Are out-of-stock items still showing as available online?
- Are customers having to wait too long when picking up online orders?
- Are you wanting to implement same-day local delivery options?
- Are your staff spending too much time packing orders, not enough time with customers?
Yes? RetailConnect is for you.
RetailConnect technology directs your store associates through pick, pack and ship processes using simple, light-weight hardware that easily fits in your store stock room and keeps orders organized. With seamless integration to your eCommerce platform, point-of-sale (POS) and distributed order management (DOM) systems, the cloud-based technology systematically drives the fulfillment process.
RetailConnect equips your store operations with highly efficient omnichannel processes that result in positive, brand-building customer experiences.
- Seamless omnichannel experience without disrupting store operations
- Dramatically reduce processing times
- Pick multiple orders at once
- Transform your stores into mini distribution centers
- Easy API Integrations requiring light IT work
- Reduce pick errors and keep orders organized
- Find the best carriers with effortless rate shopping
- Options for both small and large retailers and brands
RetailConnect effortlessly enables you to rate shop carriers based on cost and transit time to maximize the customer experience while minimizing costs.
Rate shopping selection can be based on:
- Lowest cost, fastest option
- Absolute lowest cost
- Lowest cost 1 day shipping
- Lowest cost 2 day shipping
- Lowest cost 3 day shipping
- Direct carrier/service override
FRONT-END PLATFORMS SUPPORTED
- Salesforce Commerce Cloud
- IBM Sterling
White Rock Soap Gallery (WRSG), a small artisan gift shop, implemented RetailConnect just ahead of the peak holiday season in 2019 with exceptional results. Following the successful holiday, WRSG faced its greatest challenge to date, the outbreak of COVID-19. Download the case study to learn all about how RetailConnect kept the store going during the global pandemic.
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