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eCommerce industry whitepapers, reports, eBooks, and videos.

eCommerce Industry Resources

Reports & Videos

PFS draws upon 20+ years of experience and innovation in eCommerce fulfillment across multiple verticals. Scroll down to access reports and videos pertaining to a wide range of industry topics.

Reports  |  Videos

Reports

Prep for Peak - Report

Prep for Peak

A strategic approach to executing a successful peak season

PFS GRI Report

PFS GRI Report

PFS’ progress in its sustainability initiatives, our alignment with the United Nations Sustainable Development Goals

The Green Dilemma - Report

The Green Dilemma

The disparity between consumer and retailer perceptions

Pop-Up's to the Rescue - Report

Pop-Ups to the Rescue

Decentralizing eCommerce order fulfillment operations

RetailX Beauty & Cosmetics Report 2023

2023 RetailX Beauty & Cosmetics Report

PFS sponsored research report on how to engage the new conscious consumer.

Customer Loyalty Strategies - Report

Customer Loyalty Strategies

How to inspire loyalty through a seamless omnichannel approach that reinforces your beauty brand.

RetailX Global Sports Sector 2023 Report

2023 RetailX Global Sports Sector Report

PFS sponsored research report comprising the largest 50 global sports brands and retailers plus their performance.

Consumer Pulse Check - Report

Consumer Pulse Check

Research paper on the landscape of consumer purchase decision-making and omnichannel as a differentiator.

RetailX Luxury Sector Report 2022

2022 RetailX Luxury Sector Report

PFS sponsored research report providing industry insight into the world of luxury retail.

RetailX Global Sustainability Report 2022

2022 RetailX Global Sustainability Report

PFS sponsored research report investigating the current and future state of sustainability among the world’s leading retailers and brands.

Overcoming the Physical Disconnect - Report

Overcoming the Physical Disconnect

How retailers can maintain consumer loyalty in an omnichannel world.

Report - PFS Defies the Odds in 2020

PFS Defies the Odds in 2020

How PFS enabled brands to thrive in the midst of a global crisis.

Expectation vs. Reality - Report

Expectation vs Reality

Is sustainability sustainable? – A conscious commerce report

Brexit - Navigating the Unknown - Report

2023 RetailX Global Sports Sector Report

PFS sponsored research report comprising the largest 50 global sports brands and retailers plus their performance.

Digital Takeover - Report

Digital Takeover

What retailers can learn from peak season 2020 about a “digital-first” future.

Brand Loyalty - Report

Brand Loyalty

Research report on how to engage the new conscious consumer.

Retail Repercussions

Research report on how to communicate ethical initiatives to the conscious consumer.

Selling Sustainability - Report

Selling Sustainability

Research report on how to adapt to the new conscious consumer.

The Future is Pop-Up - Report

The Future is Pop-Up

How pop‑up stores are a highly effective means to embrace digital and retail omnipresence.

Videos

The Engineers Behind Brand-Centric Fulfillment

Brand-Centric Fulfillment

See how we transform eCommerce orders into exceptional customer experiences across the globe.

PFS Value Added Services Video

PFS’ Value Added Services

Discover the difference between an ordinary and an exceptional customer experience with PFS’ value-added services.

PFS Fareham, UK Distribution Center Launch

UK Distribution Center Launch

PFS quickly opened a brand-new distribution center in Fareham in 2023 to satisfy a new and ambitious client.

PFS Multi-Node Fulfillment Video

Multi-Node Fulfillment Solution

Multi-node fulfillment from PFS broadens your reach while enabling faster delivery and consistent brand representation.

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