Leadership
Our company executives
Leading the company with their expertise, knowledge and hard‑earned tenure, our company executives emphasize the daily opportunity to exceed our clients’ expectations through delivery of brand-centric operations that elevate the customer experience.
Our Mission
We ARE
Our Vision
We WILL
…engage with our clients as a strategic partner.
…provide a premier commerce order fulfillment solution.
…be world-class at every service we offer.
PFS LEADERSHIP
MIKE
WILLOUGHBY
Chief Executive Officer
THOMAS J.
MADDEN
Chief Financial Officer
ZACH
THOMANN
Chief Operating Officer
Ala J Al-Khouri
Area Vice President, Global Procurement
Dawn Brewster
Area Vice President, Contact Centre Operations
Latrice Bryant-Robinson
Vice President, Human Resources
Ron Burnes
Area Vice President, Global Sales
Joe Farrell
Vice President, International Operations
Mark Fuentes
Senior Vice President & Chief Information Officer
Jon Gardner
Senior Vice President, Fulfilment Operations
Raegan Gill
Area Vice President, Solutions & Implementation
Melanie Klint
Vice President, General Counsel & Secretary
Patrick Lowe
Area Vice President, Business Management
Alan Miller
Area Vice President, Canada
Christophe Pecoraro
Area Vice President PFS Europe
Jamie Saucedo
Senior Vice President, Business Operations
Michael Wright
Vice President, Marketing & Solutions