Throughout the summer season – to the excitement and rush of the pre-holiday peak - there are a number of retail events that can be anticipated by brands – but this isn’t always the case. While every effort is put…
Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush of online orders and the corresponding avalanche of fulfillment challenges. As omnichannel retail BPO provider…
Sustainability has been a growing concern for many in recent years, but the toll of the pandemic has accelerated concerns from retailers and consumers alike. The impact our shopping habits have on the environment has never been more visible. From…
Omnichannel retailers are already implementing plans to execute both in-store and online operations in advance of 2021's peak holiday shopping season. But many are discovering that gearing up for fully integrated operations -- from ERP to fulfillment -- requires major…
A study at the conclusion of the peak shopping season 2020 revealed that 54% of retailers plan to outsource some or all of their digital operations. That number may be even higher now with preparations for this year's peak season…
As brands and retailers strive to embrace digital-first retail, a siloed approach to digital and physical shopping is going to make things very difficult for them. Those brands who are approaching DTC operations as a whole rather than separating out…
As brands and retailers prepare for Peak 2021, a shortage of warehouse space is cause for concern for many. However, alternative fulfillment solutions can help them keep up with the continued acceleration of eCommerce demand. eCommerce volume - already surging…
Coming after a year of economic contraction and retail disruption, the peak holiday shopping season of 2020 threatened to be brutal on retailers. Perennial challenges like staffing were compounded by the COVID-19 pandemic. The shift to online shopping looked to…
Digital-first retail will take center-stage in 2021. By outsourcing eCommerce operations, brands and retailers can quickly get operations up to speed so they can survive and thrive in the digital age. You survived 2020 – Now what? As brands and…
Since 2010, the retail industry has faced a series of rapidly evolving and technology-driven changes. A decade ago marked the beginning of the digital revolution for retail across the globe and this has set the tone for many of the…
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