On the heels of shifting consumer preferences, global policy changes and a steady flow of cyber-attacks, the state of California has put into motion the most comprehensive consumer data protection to date. The California Consumer Privacy Act (CCPA), which goes…
The payments industry has become an ever-changing landscape. Consumer needs are constantly shifting, causing a clear impact on the rate of technological innovation. Particularly with the rise of eCommerce, consumers have a defined expectation of what their payment experience should…
Today, people who shop online expect a seamless shopping experience from first click to front door. That means not only good deals and seamless websites, but fast, on-time delivery, products that arrive in perfect condition and an easy returns process.…
In the world of eCommerce, retailers are always looking for ways to cut down on costs and improve their fulfillment operations. To stay ahead, they must adapt to both macro and micro shifts within the industry. With the ongoing US-China…
The primary role of packaging is to protect a product throughout the eCommerce supply chain – from distribution to delivery. Packaging that fails to do this, will not only have a direct impact on the bottom line for brands but…
Providing highly responsive, brand-centric customer service is critical for retailers who want to keep up with today’s On-Demand Economy. Many of these retailers are struggling to find an effective means of doing this without breaking the bank. Today, we’re taking…
The pop-up phenomenon has and continues to remould the retail landscape as we know it – and there’s no sign of this trend slowing down. PopUp Republic estimates that $50 billion in sales is generated by pop ups annually. Due…
Today’s hyperconnected consumers spend their days hopping from one device to another. Whether at home, at work or out and about, devices are at the ready. Not surprisingly, so much screen time has made its mark on the retail landscape.…
Now that you have finally recovered from 2018’s tumultuous holiday peak season, guess what… it’s time to start preparing for peak season 2019! Peak Success Peak season 2018 was another record breaking year for eCommerce with: 19.2% growth during the…
eCommerce Packaging Needs Work eCommerce return shipments in the U.S. totaled $32 billion during the 2018 holiday season. An estimated 20-30% of those returns were due to damages, more than double that of traditional retail returns. In spite of the…
| © 2019 PFSweb, Inc. All Rights Reserved |