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PFS 2021 Rewind

PFS 2021 Rewind

Fueled by organic growth and new client implementations, PFS’ 2021 was highlighted by continued elevated order fulfillment volumes and high execution for its clients. Following a tumultuous 2020, the eCommerce market in 2021 brought its own set of unique challenges,…

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A Flawless Fall: 6 keys to Peak Preparedness

A Flawless Fall: 6 keys to Peak Preparedness

Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush of online orders and the corresponding avalanche of fulfillment challenges. As omnichannel retail BPO provider…

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Is sustainability sustainable?

Is sustainability sustainable?

Sustainability has been a growing concern for many in recent years, but the toll of the pandemic has accelerated concerns from retailers and consumers alike. The impact our shopping habits have on the environment has never been more visible. From…

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VAT Shift

The eCommerce VAT shift: 1 July 2021

With the significant number of online retailers trading across the European Union nowadays, and more springing up as a result of the pandemic in this “digital-first” market, a number of changes will be put into circulation from the 1 July…

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