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A Flawless Fall: 6 keys to Peak Preparedness

A Flawless Fall: 6 keys to Peak Preparedness

Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush of online orders and the corresponding avalanche of fulfillment challenges. As omnichannel retail BPO provider…

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Is sustainability sustainable?

Is sustainability sustainable?

Sustainability has been a growing concern for many in recent years, but the toll of the pandemic has accelerated concerns from retailers and consumers alike. The impact our shopping habits have on the environment has never been more visible. From…

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VAT Shift

The eCommerce VAT shift: 1 July 2021

With the significant number of online retailers trading across the European Union nowadays, and more springing up as a result of the pandemic in this “digital-first” market, a number of changes will be put into circulation from the 1 July…

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Shoptalk creates a new space for female empowerment

Shoptalk Creates a New Space for Female Empowerment

The disruption caused by COVID-19 in 2020 has amplified the struggles facing women in the workplace, and particularly woman in leadership positions. After more than a year of cancelled events, poorly planned virtual substitutions and zero face-to-face networking time, Shoptalk Meetup for Women successfully provided an opportunity for women leaders…

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Overcoming the Physical Disconnect

Infographic: Overcoming the Physical Disconnect

Download our Physical Disconnect report to establish how you can build the bridge between the digital channel and the brick-and-mortar experience, ensuring customer loyalty towards your brand no matter the situation, or disruption. Presenting a considerable and fascinating array of…

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