Part One: The Shifting Face of CPG Over the last decade, a common theme that has transcended the retail sector is disruption. We have seen a monumental shift away from brick-and-mortar towards eCommerce, as the Amazon Effect has driven a…
The retail industry is changing, fast. Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. In fact, 2019 showed great progress for…
Here we are, less than two weeks away from the start of a new decade. While we may not feel any different waking up on January 1, the beginning of 2020 signals an era of transition. From eCommerce operations to…
Shoppers across the US are in the holiday spirit this year. Consumer spending from the day before Thanksgiving to Cyber Monday exceeded $27 billion and, according to Adobe, they aren’t finished. A total of $143.8 billion is expected to be…
On the heels of shifting consumer preferences, global policy changes and a steady flow of cyber-attacks, the state of California has put into motion the most comprehensive consumer data protection to date. The California Consumer Privacy Act (CCPA), which goes…
The payments industry has become an ever-changing landscape. Consumer needs are constantly shifting, causing a clear impact on the rate of technological innovation. Particularly with the rise of eCommerce, consumers have a defined expectation of what their payment experience should…
In the world of eCommerce, retailers are always looking for ways to cut down on costs and improve their fulfillment operations. To stay ahead, they must adapt to both macro and micro shifts within the industry. With the ongoing US-China…
Providing highly responsive, brand-centric customer service is critical for retailers who want to keep up with today’s On-Demand Economy. Many of these retailers are struggling to find an effective means of doing this without breaking the bank. Today, we’re taking…
The pop-up phenomenon has and continues to remould the retail landscape as we know it – and there’s no sign of this trend slowing down. PopUp Republic estimates that $50 billion in sales is generated by pop ups annually. Due…
Today’s hyperconnected consumers spend their days hopping from one device to another. Whether at home, at work or out and about, devices are at the ready. Not surprisingly, so much screen time has made its mark on the retail landscape.…
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