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PFS 2021 Rewind

PFS 2021 Rewind

Fueled by organic growth and new client implementations, PFS’ 2021 was highlighted by continued elevated order fulfillment volumes and high execution for its clients. Following a tumultuous 2020, the eCommerce market in 2021 brought its own set of unique challenges,…

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A Flawless Fall: 6 keys to Peak Preparedness

A Flawless Fall: 6 Keys to Peak Preparedness

Black Friday through Cyber Monday, 2020, was the first stress test of the capabilities retailers had put into place to address last year's anticipated crush of online orders and the corresponding avalanche of fulfillment challenges. As omnichannel retail BPO provider…

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