Whilst the high street continues to suffer from a reduced footfall, due to current pandemic restrictions, eCommerce has continued to flourish over the last several months. In fact, according to a recent report, UK eCommerce businesses reported revenue spikes in…
2020 has been a year marked by a series of uncertainties. Many companies have seemingly been flying blind the past several months, attempting to weather the fallout from our COVID-19 new normal and pivot their operations in response to our…
The digital space has been making significant waves in the beauty industry for some time now, social media being the primary instigator. But nothing could have prepared the $532 billion global industry for the disruption brought on by COVID-19. The…
Many brands and retailers are implementing multi-node fulfillment operations in preparation of Brexit, creating opportunities to expand eCommerce operations across Europe. However, the extensive VAT reporting requirements involved with processing international orders are causing some to hesitate. We’re taking a…
With peak season just around the corner, what can online retailers be doing to ensure their customers are supported, especially with COVID-19 continuing to cast a shadow of uncertainty? 1. Making customer service a strategic priority Online brands must treat…
Beginning in late July, a number of major retailers announced they will be closing stores on Thanksgiving Day for the first time in years. Walmart kicked it all off, stating they will be closing their stores on the major US…
COVID-19 has caused DTC (Direct-to-Consumer) brands to entirely rethink their sales strategies. The past few months have led to an enormous shift in consumer spending towards online channels. There is lingering uncertainty of how and when brick-and-mortar retail locations will…
The recent re-opening of non-essential retail has been music to the ears of the public and retailers alike. However, retail as we know it has changed for good, following months of lockdown restrictions. While there’s the obvious issue of adhering…
Despite spikes of COVID-19 cases in certain parts of the country, some brick-and-mortar retailers are gearing up for limited reopenings. Malls and grocery stores will likely be less crowded than before with new safety protocols in place. Although some shoppers…
The COVID-19 pandemic has brought many changes in consumer retail behavior - from the types of goods they buy to their expectation of delivery times. These behaviors vary across age brackets and geographies. The impacts of social distancing will be…
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