As brands seek to grow through international eCommerce expansion, there are common misconceptions that lead to over-simplification and over-complication of the cross-border strategy. We look at some of the myths surrounding cross-border eCommerce and discuss ways a proven BPO can…
The cost of living crisis continues to skyrocket across the globe and in June we witnessed inflation increase even further, with the headline consumer price index expected to reach 8.8% year over year. Naturally, brands are growing concerned about consumer…
With the significant number of online retailers trading across the European Union nowadays, and more springing up as a result of the pandemic in this “digital-first” market, a number of changes will be put into circulation from the 1 July…
The reopening of the UK high street came as a momentous occasion as consumers flocked to non-essential stores for the first time after months of ongoing lockdown restrictions. Whilst online shopping became the norm over the last year, it is…
Recent weeks have seen our much-loved high street grind to a halt, as the UK continues to face a foreseeable lockdown in an effort to reduce the spread of Covid 19. As a result, reports suggest that Britain’s high streets…
The shopping habits of UK consumers have been permanently altered by the coronavirus lockdown, our latest research has found. PFS surveyed 2,000 consumers to understand their purchasing behaviour during the lockdown, as well as their perceptions and expectations of brands…
Whilst there continues to be growing level of negativity surrounding the future of our much-loved high street, it is not all doom and gloom. As a number of retailers shut up shop, an influx of brands that had previously only…
Today, people who shop online expect a seamless shopping experience from first click to front door. That means not only good deals and seamless websites, but fast, on-time delivery, products that arrive in perfect condition and an easy returns process.…
The UK is currently pegged as the third largest market for e-commerce trade in the world. In fact, new figures show that Britain has become a favorite online supermarket for shoppers across the EU, with 32% of Germans surveyed saying…
This August, Debenhams announced its biggest loss in its 240-year history, £491.5 million. The iconic UK department store has since announced plans to close 15% of its stores. They are not alone. 2018 has been a year for major losses…