In today's competitive eCommerce landscape, brands constantly seek ways to streamline their supply chain operations and enhance customer satisfaction. As brands grow and expand, managing post-click operations becomes increasingly challenging. This is where third-party logistics (3PL) companies come into play…
Product bundling has become an effective strategy for brands to boost sales, increase margins and offer great value to consumers. Along with most everything else, the cost of doing business has increased significantly in recent years across fulfillment activities, from…
A centralized or decentralized fulfillment approach is an increasingly important decision for brands who are seeking to meet customer demand for speed and convenience. The ability for brands to fulfill customer needs across multiple digital and physical touchpoints has never…
Long gone are the days when a brand would put out a request for proposal (RFP), choose a carrier based on the best rates, and then have their transportation taken care of for the next three years as a result…
When running a business, it can be easy to focus solely on the present and not consider the future. However, as recent years have highlighted, a brand's success depends on being prepared and agile. In today's global economy, brands and…
Cross-border eCommerce is the future of the retail industry. With advancements in technology and supply chain innovations, brands can now expand their customer base globally, enhancing their opportunity for growth. The global cross-border eCommerce market is expected to grow at…
In the bid to appeal to more consumers, retailers are increasingly turning to buy now, pay later (BNPL) options to promote consumer loyalty amongst their customer base. Whether online or in person, shoppers are being offered the chance to pay…
Online shoppers have come to count on, not only free shipping, but free returns as well. Experts say retailers can expect, on average, about $158 billion of merchandise sold during the holiday shopping season to be returned. While some brands…
When you are happy with your brand’s digital customer experience, don’t let your fulfillment operations disappoint Is there anything worse, when you are anticipating a delivery, than it finally arriving – only to be late, poorly packaged, and maybe even…
Disputing chargebacks is not a simple or straightforward task. Nor are you guaranteed to win a dispute after investing a fair amount of effort. With that in mind, you as a retailer may find yourself wondering, “should I expend the…