In times of financial struggle, is 'treat yourself' still relevant? Estee Lauder’s Leonard Lauder coined the term ‘The Lipstick Index’ In the early 2000s recession. Lauder made an argument that lipstick sales could serve as an economic indicator. He theorized…
Give your brand the gift of an omnichannel fulfillment strategy this holiday peak season. An omnichannel approach is empowering brands to be more agile and efficient in meeting consumer expectations and uncertainty as we round the corner to the holidays…
Whether it be the Collins, Merriam-Webster or Oxford Dictionaries, each year a range of publishers issue their “word of the year”, a word or expression that has attracted a great deal of interest over the last 12 months across society…
Omnichannel retail had its moment in 2020, a year that taught retailers the importance of a well-defined inventory strategy. However, even with the lessons learned from last year, it has been tricky for retailers to establish their plans in 2021,…
Omnichannel retailers are already implementing plans to execute both in-store and online operations in advance of 2021's peak holiday shopping season. But many are discovering that gearing up for fully integrated operations -- from ERP to fulfillment -- requires major…
The recent peak season, while one of the toughest yet, highlighted some of the key strategies needed to weather the pandemic storm. And now, as we continue to navigate the rough seas of retail, and the landscape becomes more difficult…
Coming after a year of economic contraction and retail disruption, the peak holiday shopping season of 2020 threatened to be brutal on retailers. Perennial challenges like staffing were compounded by the COVID-19 pandemic. The shift to online shopping looked to…
With the impact of Brexit starting to be felt in eCommerce circles, changes to the traditional fulfilment model need to be made. Realising the benefits and opportunities of multi-node fulfilment and Brexit may be the answer. Whilst news of a…
Since 2010, the retail industry has faced a series of rapidly evolving and technology-driven changes. A decade ago marked the beginning of the digital revolution for retail across the globe and this has set the tone for many of the…
As we prepare to close out 2020, PFSweb, Inc. CEO Mike Willoughby discusses how this dramatic year has transformed retail and how embracing the digital flagship can help brands meet new and evolving consumer expectations in this new age of…