As carriers warn about capacity concerns and supply chain disruption continues, PFS looks at how brands and retailers can prepare for last-minute shoppers in 2020. The unusual 2020 holiday season is already in full force having kicked-off in mid-October. This…
As COVID-19 cases continue to surge worldwide, Holiday 2020 is sure to be anything but normal. For many, this will be the first time in years they have not taken part in traditional, in-person Black Friday shopping. Today, we hear…
2020 has been a year marked by a series of uncertainties. Many companies have seemingly been flying blind the past several months, attempting to weather the fallout from our COVID-19 new normal and pivot their operations in response to our…
With peak season just around the corner, what can online retailers be doing to ensure their customers are supported, especially with COVID-19 continuing to cast a shadow of uncertainty? 1. Making customer service a strategic priority Online brands must treat…
Beginning in late July, a number of major retailers announced they will be closing stores on Thanksgiving Day for the first time in years. Walmart kicked it all off, stating they will be closing their stores on the major US…
Shoppers across the US are in the holiday spirit this year. Consumer spending from the day before Thanksgiving to Cyber Monday exceeded $27 billion and, according to Adobe, they aren’t finished. A total of $143.8 billion is expected to be…
So here we are, smack-dab in the middle of the holiday season! Holiday shipping deadlines are getting closer and closer and the PFS team continues to be hard at work supporting our clients through their busiest time of the year.…
Over the weekend (and over the next couple days for some procrastinators) consumers have been rushing to buy last minute costumes, filling their shopping carts with candy, and buying “just one more” pumpkin to decorate the front porch with. This…
Viral trends can emerge in the blink of an eye and site traffic can increase exponentially in mere minutes. In this whitepaper, created in collaboration with hosting provider Rackspace, you'll find 16 tips to be ready for record eCommerce sales. Some of…