The recent peak season, while one of the toughest yet, highlighted some of the key strategies needed to weather the pandemic storm. And now, as we continue to navigate the rough seas of retail, and the landscape becomes more difficult…

Since 2010, the retail industry has faced a series of rapidly evolving and technology-driven changes. A decade ago marked the beginning of the digital revolution for retail across the globe and this has set the tone for many of the…

As we prepare to close out 2020, PFSweb, Inc. CEO Mike Willoughby discusses how this dramatic year has transformed retail and how embracing the digital flagship can help brands meet new and evolving consumer expectations in this new age of…

The digital space has been making significant waves in the beauty industry for some time now, social media being the primary instigator. But nothing could have prepared the $532 billion global industry for the disruption brought on by COVID-19. The…

Retail brands are always looking for ways to increase sales and retain customers. Long before the start of digital commerce, brands offered loyalty programs – from percentage off discounts to free products – as a way to keep customers away…

Omni-channel commerce, or uniting online and traditional brick-and-mortar channels and operations, finally became a reality for some retailers in 2013. Many retailers who currently do not have an omni-channel solution in place are looking to implement one in the coming…

When making purchasing decisions at a retail location we often pick up the packaging of the item we’re interested in and examine it closely, looking at the picture, the instructions, and more. But what if we could actually see exactly…

With the release of the 2011 Internet Retailer Top 500 last week there certainly appears to be a buzz surrounding the eCommerce industry and the potential growth opportunities retailers have in this space. Some of the details from the report…