Whether it be the Collins, Merriam-Webster or Oxford Dictionaries, each year a range of publishers issue their “word of the year”, a word or expression that has attracted a great deal of interest over the last 12 months across society…
Omnichannel retail had its moment in 2020, a year that taught retailers the importance of a well-defined inventory strategy. However, even with the lessons learned from last year, it has been tricky for retailers to establish their plans in 2021,…
Omnichannel retailers are already implementing plans to execute both in-store and online operations in advance of 2021's peak holiday shopping season. But many are discovering that gearing up for fully integrated operations -- from ERP to fulfillment -- requires major…
Coming after a year of economic contraction and retail disruption, the peak holiday shopping season of 2020 threatened to be brutal on retailers. Perennial challenges like staffing were compounded by the COVID-19 pandemic. The shift to online shopping looked to…
With the impact of Brexit starting to be felt in eCommerce circles, changes to the traditional fulfillment model need to be made. Realizing the benefits and opportunities of multi-node fulfilment and Brexit may be the answer. Whilst news of a…
Omni-channel commerce links together the physical and digital lives of brands. More and more, consumers are expecting to shop not only when they want but also where they want and expect a similar experience regardless of the channel. While services…