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Commerce Without Compromise.

PFS is a global commerce services company providing eCommerce operations services on behalf of consumer brands and internet retailers.

PFSweb, Inc., operating under its business unit, PFS, the company provides a broad range of services that facilitate each operational step of an eCommerce order in support of direct-to-consumer (DTC) and business-to-business (B2B) retail channels. With over 20 years of experience and innovation, PFS brings together technologies, systems and people to create exceptional post-click eCommerce experiences. More than 90 enterprise and growing brands from a variety of industries, including fashion and apparel, health and beauty, jewelry and collectibles, and consumer packaged goods, among others, partner with PFS to perform their eCommerce operations services on their behalf.

PFS Order Fulfillment


Pick/Pack/Ship services
Gift wrap and branded packaging
Returns management

PFS Customer Care

Customer Service

Phone, email, and live chat
Brand training

PFS Order Management

Payment & Fraud

Payment gateway and processor integrations
Fraud screening management
Credit and collections

PFS Order Management

Order Management Platform

Order Management/Warehouse Management System
Distributed order routing
Retail integration
Continuity and subscription

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